Privacy Policy
Reviewed by legal counsel. Effective 27 June 2026.
Product: QueryWell Controller: Elaman Group Ltd, registered in England and Wales (company no. 15708144) ("we", "us", "our") Effective date: 27 June 2026
This policy explains what data QueryWell (the "Software") handles. The short version: the Software is a local desktop application and your reporting data never leaves your machine.
1. Data that stays on your device (we never receive it)
The Software runs entirely on your computer. The following are stored locally only and are never transmitted to us:
- Credentials. Passwords and OAuth tokens for your Oracle Fusion connections are stored in your operating system's secure keychain (macOS Keychain / Windows Credential Manager). They are not written to our servers or to plaintext files.
- Query results and reports. Data you retrieve from your systems, and any CSV/ JSON/XLSX/PDF exports, stay on your machine.
- Connection metadata, saved queries, history, and logs. Stored in a local database on your device. Sensitive parameter values are masked in history and execution logs.
We do not collect analytics or telemetry from the Software, and the Software does not phone home except for licence validation (below).
2. Data we do process
- Licence activation/validation. To verify your subscription, the Software sends your licence key and a device instance identifier to our licensing provider (Lemon Squeezy) over HTTPS. This confirms whether your licence is valid; it does not transmit your query data or credentials.
- Purchase information. When you buy a subscription, our merchant of record, Lemon Squeezy, collects the billing details needed to process payment and taxes. Lemon Squeezy is the seller of record and processes that data under its own privacy policy. We receive limited order information (e.g. your email, product, and licence status) to provide support and manage your subscription.
- Support correspondence. If you contact [email protected], we process what you send us to help you.
3. Legal bases (where applicable, e.g. UK/EU GDPR)
We process the limited data above to perform our contract with you (provide and license the Software), to comply with legal/tax obligations, and for our legitimate interest in operating and supporting the product.
4. Sharing
We do not sell your data. We share data only with service providers that help us operate — principally Lemon Squeezy (payments, licensing) — and where required by law.
5. Retention
We keep order and licence records for as long as needed to provide the service and to meet legal/tax obligations, then delete or anonymise them. Local data on your device is under your control; you can clear stored tokens and local data from within the Software.
6. Your rights
Depending on where you live, you may have rights to access, correct, delete, or port your personal data, or to object to or restrict processing. Contact [email protected] to exercise them. For purchase data held by Lemon Squeezy, see their privacy policy.
7. International transfers
Our service providers may process data in other countries. Where required, we rely on appropriate safeguards for such transfers.
8. Children
The Software is a business tool and is not directed to children.
9. Changes
We may update this policy; we will post the revised version with a new effective date.
10. Contact
Elaman Group Ltd — registered in England and Wales, company no. 15708144. Registered office: 62 Galloway Drive, Manchester, M12 5QQ, United Kingdom. Email: [email protected] · Web: https://querywell.app